We welcome, value and respect your feedback. We encourage all guests to provide us with positive and constructive ideas, and opinions about their overall experiences so that we can continue to improve our services. Feel free to use our Guest Visitors Book at Reception or the customer feedback forms in your rooms.
We also offer an online feedback survey to assist us with offering an even better service. If you would like to complete it please click here or use the survey link on the left menu.
Many third party booking agents or sites will also encourage you to provide feedback and these comments are validated because they know you have stayed with us. Trip Advisor is an independent guide but please be aware that comments and guest stays cannot always be substantiated.
Dissatisfied with us? - If you have not been happy with any aspect of your stay we would like the opportunity to hear from you directly so we can resolve the issue to a satisfactory conclusion for you. Please either ring us using the above numbers or using the survey link or the contact us link.